Find Answers to Your Questions about CHALO, Our Hassle-Free Service Search Platform.
How does CHALO work?
CHALO is a platform that connects you with professionals and businesses who can provide the services you need. Simply provide details about your request, and CHALO will match you with relevant service providers. Compare their offers, prices, and reviews to choose the best one for you.
What kind of services can I find on CHALO?
CHALO offers a wide range of services across categories like Home, Wellness, Events, and more. Whether you need a personal trainer, a car rental, a civil lawyer, or any other service, CHALO can help you find the right professional or business.
How do I request a service on CHALO?
To request a service, provide details about what you need and any specific requirements or preferences. CHALO will match you with professionals or businesses who can fulfill your request.
How many offers will I receive?
You will receive up to 10 offers from interested professionals or businesses. This gives you a variety of options to choose from and compare.
Can I contact the professionals or businesses before making a decision?
Yes! Once you receive the offers, you can contact the professionals or businesses via chat or phone to ask questions or discuss the job details. This way, you can make an informed decision.
How do I choose the best offer?
Take your time to compare the offers. Consider factors like price, reviews, and additional information provided by the professionals or businesses. Choose the offer that suits your needs best.
Is using CHALO free?
Yes, using CHALO is completely free. There are no charges for using the platform or receiving offers. You're under no obligation to accept any quotes. CHALO aims to provide a stress-free and transparent service search experience.
Do I pay CHALO if the job is completed?
No, CHALO does not charge you anything, whether or not the job is completed. Payment arrangements will be made directly between you and the professional or business you choose to hire.
What if I have issues with the service I receive?
CHALO strives to connect you with reliable professionals or businesses. If you encounter any issues or have concerns, you can contact CHALO's customer support team. They will assist you in resolving any problems.
How can I trust the professionals or businesses on CHALO?
CHALO vets professionals or businesses before they can offer services to ensure quality and reliability. You can also check reviews and ratings from other users to gauge the service providers' reputation.
Can I leave a review for the professional or business?
Yes, CHALO encourages users to leave reviews and ratings for the professionals or businesses they hire. Your feedback helps other users make informed decisions and maintains the quality of service providers on the platform.
Businesses asked us these questions
Find answers to common questions about CHALO for businesses
How do I become a service provider on CHALO?
It’s easy! Go to our “Become a Partner” page and fill out the form. We’ll review it within 96 hours.
Does it cost anything to get leads?
No commissions! Choose a membership starting at 559 AED/month for unlimited proposals.
How does CHALO match requests to my business?
Our AI matches requests based on location and category for relevant leads.
What should my service offers include?
Include details like service description, pricing, and experience.
Can I talk to customers before confirming a job?
Yes, communicate through chat, email or call for clarity.
How do reviews and ratings work?
Customers rate you after a service, boosting your profile.
What if I can’t fulfill a request?
Inform the customer quickly so they can choose another provider.
How do payments work?
Handle payments directly with the customer; CHALO takes no commission.
Get in touch with us
At CHALO, we value your feedback and aim to provide exceptional customer service. If you have any questions, concerns, or feedback, we're here to assist you.
Your satisfaction is our top priority, and we're committed to providing you with top-notch support and assistance.
Don't hesitate to contact us - we're here to make your CHALO experience as smooth and enjoyable as possible!
